FR info Extra security for your account Each time you sign in, you may be asked to enter a 5-digit code that we email you. This is called 2-step verification. It provides an extra layer of security to help ensure no one else can access your account. Learn more about 2-step verification. For My Canada Life at Work For GRS Access (savings) For GroupNet (benefits) Forgot Password or Access ID/email address? It's extra security for your account. When it's on, each time you sign in, you'll be asked to enter a 5-digit code that we'll send to you by email. We'll also send you a code to enter each time you change your password. This way, no one will be able to access your account without the code. Learn more about 2-step verification. Sign in as follows depending on what you are trying to access: GRS Access (to view your savings info) GroupNet (to view your benefits info) My Canada Life at Work warning If you had previously saved your usernames and passwords for GRS Access, GroupNet or My Canada Life at Work in your browser, you should be able to retrieve them. Go to the passwords section of your browser settings. Here's how to get started with some common browsers: Chrome Firefox Safari We've updated the sign-in page to simplify managing your workplace benefits and savings. Instead of having to go to different sites, there's just one place for all our customers to sign in. This is the first step in moving towards having a single user ID and password for all of our sites. When it's time for you to switch to My Canada Life at Work you’ll be prompted to do so after you sign in. You can reset your password here. If you forgot your Access ID for GRS Access or your email address for GroupNet or My Canada Life at work, find out how to recover them. You’ll now be able to sign in to GroupNet with your new email address. You’ll now be able to sign in to My Canada Life at Work with your new email address. My Canada Life at Work works on these browsers. We recommend that you always use the latest version. If you’re having trouble registering or signing in: If you already have a GroupNet, GRS Access or My Canada Life at Work account, you don't need to register. Just use your existing sign-in info. If you don't have an account yet, register now. All you need is: They're your identifiers for your health benefits that you get through your employer. You can find them on your benefits card. Your plan number is usually up to 6 digits, and is entirely numerical. Your member ID (or certificate number) is up to 10 characters and can include letters. If you don't have a benefits card, call us for help at 1-888-222-0775. They're your identifiers for savings and pension plans that you get through your employer. You’ll find your plan/policy and certificate numbers on your mailed statements, on the second page, under key information. If you don't have a mailed statement, call us for help at 1-888-222-0775. Go to the inbox of the email address you provided when you registered. Look for an email sent from Canada Life with the subject line Confirm your email address. Can’t find it? Check your spam folder or resend the email. If you’re having trouble registering or signing in: © The Canada Life Assurance Company 2009 - 2024
Here's how to sign in
Use the email address you chose when you signed up for My Canada Life at Work.
Sign in with your existing GRS Access ID (usually a 7-digit number, a custom ID you created or an email address).>
Sign in with your existing GroupNet sign-in email address. Sign-in support information
Sign in with your existing GRS Access ID (usually a 7-digit number, a custom ID you created or an email address) and password.
Sign in with your existing GroupNet sign-in email address and password.
Use the email address and password you chose when you signed up for My Canada Life at Work (only applicable for members who have already been invited to sign up and have completed registration).Can't remember your sign-in info?
Select the 3 vertical dots and choose Settings > Passwords.
From the "hamburger" menu (3 horizontal lines) select Logins and Passwords.
From the Safari menu, choose Preferences > Passwords.
Call us weekdays from 8 a.m. to 8 p.m. ET at 1-888-222-0775.
Or chat with us online weekdays from 9 a.m. to 5 p.m. ET.
Registration support information
Call us weekdays from 8 a.m. to 8 p.m. ET at 1-888-222-0775.
Or chat with us online weekdays from 9 a.m. to 5 p.m. ET.
Sign In | My Canada Life at Work Login (2024)
Table of Contents
Here's how to sign in
Sign-in support information
Registration support information
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